Postskriptum GmbH - Westhausen

Hamid J.

Hallo
Als wir ware gekauft haben war eine Freundliche Frau und sehr nett .Danach habe ich mein Geschäftladen zugemacht und zeit war wenige als ein Jahr wir haben ein E Mail gesendet und mein Steuerberater hat auch Email geschrieben wegen Klamotten zurück wennwar es möglich, weil nicht mehr als ein Jahr war. Wir haben auch Für Herr Dori mehr per WhatsApp geschrieben und hat nicht beantwortet wir sind hingefahren und war eine junge Mann und sehr nett und freundlich Hat die Rechnungsnummer ausgedruckt und dann möchte er uns helfen, wegen Ware wieder zurück. Hat Herr Dori gefragt Und der junge Mann kommt wieder zu uns und sagte, nein nein ich will euch nicht helfen. Tut mir sehr leid vielleicht nicht unsere Ware und dann wir haben gesagt wie wir haben Fotos für Klamotten und so weiter er sagt nein nein nicht vielleicht nicht unsere Ware.

Mohamed D.

Hallo.
Wir sehr beeindruckt von Freundlichkeit, Professionalität und Preise.
Echt hammer .

Neues W. G.

Hallo Leute, wir sind von eurer Kompetenz und Professionalität sehr beeindruckt! Herzlichen Dank für den freundlichen Empfang und eure Zeit! Hoffen, wir sehen uns bald wieder! Schöne Grüße, Swetlana & Vladimir

Tanika

Cooles Outlet mit Preisen von klein bis groß. Also da müsste jeder was finden. War alles sauber und es ist auch schön viel Platz. Kann ich weiterempfehlen👍

Reinhold K.

Das Personal ist sehr freundlich und das abladen und aufladen geht sehr schnell.

Теодора ?.

⚠ Warning for Dishonest Business Practices! ⚠
This comment is a continuation of our previous review and is in response to your statement.

Thank you for your reply, but it does not provide a real solution to the problem and is merely an attempt to deflect the issue without taking any concrete action.

You claim that you “take our feedback seriously” and that you are “reviewing your processes,” but this does not change the fact that we paid €16,000 for garbage that cannot be sold. If you truly valued customer satisfaction, you would have arranged for a return or compensation instead of making us waste our time with the institutions we have reported you to. These institutions have already confirmed that the information you provided to us was completely misleading and unclear and that our case is justified.

Why did you not take back the goods if you truly take our feedback "seriously"?

We believe that it is only fair that when a customer is dissatisfied with their order, informs you about it on the day of its arrival, and requests to return it, you should accept it back. Instead, you completely refused to cooperate, leaving us with defective and unsellable goods for which we paid €16,000.

We inform you that formal complaints have already been submitted to the relevant institutions in Germany, which will conduct an investigation into the case. While they review the complaints, you still have a chance to offer a real solution before the case is officially examined and potential sanctions follow.

We expect your concrete response and resolution here, in front of everyone, regarding this situation, so that your future customers can see whether you are a serious company or one that cannot be trusted.

Best regards,
Daniel Stoyanov

daniel S.

⚠ Warning for Unfair Practices! ⚠

We purchased goods from Postskriptum GmbH, which, according to the provided photos and description, were supposed to be in good condition. However, in reality, we received items with large holes, big stains that cannot be treated, and heavily worn-out clothing, making them completely unsellable.

The provided photos, as well as those uploaded on their website, did not show any defects, flaws, or signs of wear. Based on these images, we expected to receive goods in much better condition than those actually delivered.

Immediately after receiving and opening the goods, we contacted them and requested a return or replacement. However, they categorically refused to cooperate in any way for a return or exchange.

Neither on their website nor in the table listing the product categories was any information provided about the quality of the items. This further proves that the customer had no way of knowing they would receive heavily defective goods.

Due to the company's refusal to cooperate and provide an adequate solution, we have reported the matter to the following institutions in Germany:

Consumer Protection Centers (Verbraucherzentrale)
European Consumer Centres Network (ECC-Net)
German Chamber of Industry and Commerce (IHK)
German Federal Cartel Office for Unfair Competition (Bundeskartellamt)
European Online Dispute Resolution Platform (ODR)
Whoever wants to believe—let them believe. Those who don’t—will believe when they open their order and see for themselves how dishonest this company is.

📢 We encourage other affected customers to share their experiences to warn as many people as possible about these unfair practices!

❗ We strongly advise you to be extremely cautious if you are considering doing business with them.

Влад ?.

Заказывал у них обувь
Все новое без дефектов
По наполнению +- все хорошо 👌
Сделали все как и обещали
Хотелось бы конечно меньше повторов и больше люксовых брендов.
Но в сумме мы остались довольны.
Приятные менеджеры, держат свое слово.

Если вы знаете что такое сток и как с ним работать то можете смело делать у них заказ